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Anti-Money Laundering (AML) Policy

Effective date: 26 December 2025

Operator: Lucky Tiger Entertainment Pty Ltd (fictional), Level 9, 123 Kangaroo Wharf, Sydney NSW 2000, Australia

Contact: [email protected]

This Anti-Money Laundering (AML) Policy describes the approach Lucky Tiger Casino Australia uses to detect, prevent and respond to money laundering, fraud and related financial crime risks. The policy is designed to support lawful operation, protect players, and maintain the integrity of Lucky Tiger Payments, Lucky Tiger Login security controls, and account withdrawals.

Purpose

The purpose of this AML Policy is to:

• reduce the risk of money laundering and terrorist financing through casino services;
• establish KYC (verification) standards for account holders;
• monitor transactions for unusual activity;
• apply controls such as source-of-funds checks where necessary;
• maintain records and cooperate with lawful requests.

Key Principles

• Know Your Customer (KYC): verifying identity and account ownership.
• Risk-based monitoring: applying controls based on observed risk factors.
• Transaction oversight: reviewing deposits and withdrawals for unusual patterns.
• Record keeping: retaining required verification and transaction records.
• Escalation: investigating and responding to suspicious activity.

KYC and Verification Controls

Lucky Tiger Casino Australia uses KYC to confirm that accounts are held by real individuals of legal age and to reduce fraud. KYC can include proof of identity, proof of address and payment ownership checks. Verification can be required at registration, prior to withdrawals, or at any time when risk controls trigger review.

Payments and Method Integrity

Lucky Tiger Payments may include cards, bank transfer options, PayID, POLi, BPAY, e-wallets (Skrill/Neteller/ecoPayz), vouchers (paysafecard), and crypto (BTC/ETH/USDT) depending on cashier availability. Because different methods carry different risk profiles, additional checks may apply to certain payment rails.

Examples of controls include:

• requiring that payment methods are held in the account holder’s name where feasible;
• restricting withdrawal routing to deposit-linked methods where appropriate;
• reviewing rapid method switching or unusual funding patterns;
• requiring additional verification for high-risk or high-value transactions.

Transaction Monitoring

We monitor transactions and account activity for patterns that may indicate risk, such as:

• large deposits followed by rapid withdrawal requests without gameplay;
• multiple deposits using different methods in a short timeframe;
• unusual behaviour across accounts suggesting collusion or multi-accounting;
• crypto transfers that appear inconsistent with typical play patterns;
• repeated failed Lucky Tiger Login attempts followed by payment activity.

Source of Funds / Source of Wealth Checks

Where required by risk assessment or compliance expectations, we may request source-of-funds information. This can help confirm that funds used for deposits and withdrawals are legitimate. The exact requirements depend on the situation and are applied proportionately.

Suspicious Activity and Reporting

If suspicious activity is detected, we may take one or more of the following actions:

• request additional documents or information;
• pause withdrawals while a review is completed;
• restrict or close accounts where permitted by terms;
• report activity to relevant authorities where required by law.

Record Keeping

We retain verification and transaction records for periods required by applicable law and compliance needs. Records are stored securely with access controls. These records support investigations, dispute resolution, and regulatory obligations.

Responsible Gambling and AML

AML controls exist alongside responsible gambling tools. Monitoring helps detect not only fraud but also behaviour that may require intervention for player safety. If you need a break, use time-outs or self-exclusion options and seek support.

Player Responsibilities

Players must provide accurate information, use payment methods they control, and comply with verification requests. Attempting to bypass verification, use third-party payment methods, or exploit promotions can trigger account review and restrictions.

Return-to-Source and Withdrawal Controls

To reduce money laundering risk, the casino may apply payment routing controls. This can include returning withdrawals to deposit-linked methods where possible, restricting third-party payment methods, and requiring additional checks when methods change. These controls can affect the withdrawal methods shown in the cashier and may require additional verification for certain requests.

Enhanced Due Diligence

In higher-risk situations, enhanced due diligence may be required. This can include additional identity verification, source-of-funds information, or explanations of unusual transaction patterns. These checks are applied proportionately and are designed to protect the platform and comply with financial crime prevention obligations.

Sanctions and Restricted Activity

We may restrict or deny service where required by law, sanctions regimes, or risk controls. Where applicable, accounts may be blocked or reviewed if activity suggests sanctioned jurisdictions, fraudulent identity use, or attempts to circumvent location controls.

Player Cooperation

To keep Lucky Tiger Payments and withdrawals smooth, players should provide accurate information and respond promptly to verification requests. Refusal to provide required documentation may result in withdrawal delays, account restrictions, or closure as permitted by terms.

Contact

For AML/compliance queries, contact: [email protected]

Updates

This AML Policy may be updated to reflect operational changes, risk controls, or legal requirements. The latest version will be posted with an updated effective date.

By using Lucky Tiger Casino Australia, you acknowledge that AML and verification controls may apply to your account and transactions, particularly around deposits and withdrawals via Lucky Tiger Payments.

Examples of Activity That May Trigger Review

AML controls are risk-based. Reviews can be triggered by patterns that are commonly associated with financial crime or fraud. Examples include depositing and withdrawing large amounts with minimal gameplay, rapid method switching, unusual crypto funding patterns, or repeated chargeback activity. These reviews are not accusations; they are protective controls used across the industry.

Account Freezes and Investigations

In some cases, the Operator may temporarily restrict withdrawals or account access while an investigation is conducted. Where legally permitted, the Operator will request information needed to resolve the review. Failure to provide required documentation can result in extended delays or account closure in accordance with Terms and Conditions.

Data Handling and Confidentiality

Information collected for AML purposes is handled securely and shared only where necessary for compliance, investigations, and lawful reporting. Players should avoid sending sensitive documents through insecure channels and should use the official upload processes wherever possible.

Chargebacks and Disputes

Chargebacks and disputed card transactions can trigger AML and fraud reviews. If a chargeback is filed, the Operator may temporarily restrict account access while investigating. Players should contact support first to resolve payment issues rather than initiating disputes with banks without context. This helps prevent unnecessary account restrictions.

Crypto Risk Considerations

Crypto transactions can be harder to reverse and can carry different risk profiles. Monitoring may include checks for unusual wallet patterns, rapid in/out behaviour, and inconsistent use across accounts. Players are expected to follow cashier instructions and provide transaction references when requested.

AML FAQs

AML controls can feel inconvenient, but they are widely used to protect players and the platform. When information is consistent and verification is complete, most accounts proceed normally without additional friction.

Where reviews occur, they are designed to be proportionate. The most effective way to avoid extended delays is to keep information consistent, use payment methods you control, and respond quickly to compliance requests