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Terms and Conditions

Effective date: 26 December 2025

Operator: Lucky Tiger Entertainment Pty Ltd (fictional), Level 9, 123 Kangaroo Wharf, Sydney NSW 2000, Australia

Support email: [email protected]

Governing law: Laws of New South Wales, Australia (fictional for this document)

These Terms and Conditions (“Terms”) govern your access to and use of Lucky Tiger Casino Australia, including the website, the Lucky Tiger App (PWA), Lucky Tiger Login, and Lucky Tiger Payments. By registering an account, depositing, playing games, or otherwise using the services, you agree to these Terms.

1. Definitions

  • “Lucky Tiger Casino” / “Lucky Tiger Casino Australia”: the online casino services operated by the Operator.
  • “Account”: your registered user profile used to access the services.
  • “Cashier”: the payment area used for deposits and withdrawals (Lucky Tiger Payments).
  • “Bonus“: promotional value such as bonus funds, free spins, cashback-style credits, or tournament rewards.
  • “KYC“: identity verification process to confirm ownership, age, and compliance requirements.

2. Eligibility and Access

You must be at least the legal age required to participate in online gambling in your jurisdiction and legally permitted to access the services. You are responsible for ensuring that using Lucky Tiger Casino is lawful where you are located. The casino may restrict access where required by compliance rules.

3. Account Registration and Accuracy

When you create an account, you must provide accurate and complete information. You must keep your contact details up to date. Inaccurate details can delay verification and withdrawals. You are responsible for maintaining the confidentiality of your Lucky Tiger Login credentials.

4. One Account Rule

Unless explicitly permitted by the Operator, each player may hold only one account. Creating multiple accounts to claim promotions or avoid limits is prohibited and may result in forfeiture of bonuses and winnings, account suspension, or closure.

5. Verification (KYC)

Lucky Tiger Casino may require KYC at registration, at withdrawal, or at any time if needed for security or compliance. KYC may include proof of identity, proof of address, and proof of payment method ownership. Until verification is complete, withdrawals and other features may be limited.

6. Deposits and Lucky Tiger Payments

Deposits must be made using methods available in the cashier and, where applicable, methods held in your own name. Payment options may include Visa/Mastercard, bank transfer, PayID, POLi, BPAY, e-wallets (Skrill/Neteller/ecoPayz), vouchers (paysafecard), and crypto (BTC/ETH/USDT and other assets shown in the cashier). Availability can change and is confirmed in the cashier.

7. Withdrawals

Withdrawal methods and limits are displayed in the cashier. Withdrawals may be routed to methods linked to deposit history or subject to security and compliance checks. Withdrawals can be delayed where additional verification is required. You agree to provide requested information promptly to support secure processing.

8. Fees, Currency, and Third-Party Costs

The casino may not charge internal fees for standard transactions, but third parties may. Card issuers, e-wallets, voucher retailers, banks, and crypto networks can charge fees and apply conversion rates. You are responsible for any third-party charges applied to your transactions.

9. Bonuses and Promotions

Promotions are optional and subject to separate terms presented at the time of claiming. By accepting a bonus, you agree to the specific promotion conditions, including eligibility, wagering requirements, max bet rules, contribution rates, and expiry windows. If a conflict exists between promotion terms and these Terms, the promotion terms may apply to that specific offer.

Common Promotion Rules

  • Wagering requirements: bonus funds or free spin winnings may require playthrough before withdrawal.
  • Eligible games: some games may not count or may count partially toward wagering.
  • Max bet rules: exceeding max bet limits while wagering may void bonus winnings.
  • Expiry: promotions can expire if not used within a defined time.
  • Payment method eligibility: some methods may be excluded from specific promotions.

10. Acceptable Use and Prohibited Conduct

You agree not to engage in fraud, collusion, use of bots, exploitation of software errors, or any conduct intended to manipulate outcomes or promotions. The Operator may investigate suspicious behaviour. If prohibited conduct is detected, the casino may void bonuses and winnings, suspend the account, and report activity where required by law.

11. Game Rules and Integrity

Each game has its own rules available within the game interface. By playing, you accept those rules. Lucky Tiger Casino uses game providers and systems designed to support fair outcomes. Live dealer tables are streamed with studio procedures. RNG games use certified processes as provided by the relevant vendor.

12. Responsible Gambling

Gambling should be entertainment. The casino supports responsible play through information and, where available, tools such as deposit limits, session reminders, time-outs, and self-exclusion. If you feel gambling is becoming harmful, stop playing and seek support. Australian services such as Gambling Help Online are available for confidential assistance.

13. Account Security

You are responsible for keeping your password private and maintaining device security. Do not share your Lucky Tiger Login credentials. If you suspect unauthorised access, change your password immediately and contact support. The casino is not responsible for losses caused by shared credentials or insecure devices.

14. Lucky Tiger App (PWA)

The Lucky Tiger App is delivered as a Progressive Web App (PWA). Use of the PWA is subject to the same rules as the website. You are responsible for keeping your device secure and controlling access to the PWA icon on shared devices.

15. Disputes and Complaints

If you have a complaint, contact support with relevant details. The casino will review transaction history, game logs, and communications to resolve the issue. You agree to cooperate with reasonable investigation requests, including providing documentation where necessary.

16. Suspension and Termination

The Operator may suspend or terminate accounts for breaches of these Terms, fraud, or compliance reasons. Remaining balances may be withheld pending investigation where appropriate. You may request account closure by contacting support, subject to verification and withdrawal rules.

17. Changes to These Terms

Lucky Tiger Casino may update these Terms to reflect operational, legal, or security changes. Updated Terms become effective when posted. Continued use of the services after changes indicates acceptance.

17.1. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect. The invalid provision will be replaced, where possible, with a valid provision that most closely reflects the intended purpose.

17.2. Entire Agreement

These Terms, together with any promotion-specific rules you accept when claiming Lucky Tiger bonuses, form the entire agreement between you and the Operator regarding use of the services. If you do not agree with any part, you should not use Lucky Tiger Casino Australia.

17.3. Communications

We may send service communications related to security, account activity, verification, and payments. Marketing communications are optional and can be adjusted through your account preferences. You are responsible for keeping your contact details current so you receive important updates.

18. Contact

For questions about these Terms, contact: [email protected]

By using Lucky Tiger Casino Australia, you acknowledge and accept these Terms and Conditions.

19. Intellectual Property

All trademarks, logos, site content and software associated with Lucky Tiger Casino Australia are owned by the Operator or its licensors. You may use the services for personal entertainment only. You must not copy, reproduce, distribute, or commercially exploit any part of the services without written permission.

20. Privacy

Your use of the services is also subject to our Privacy Policy. By using Lucky Tiger Casino, you acknowledge that personal information may be processed for account security, payments, verification, and responsible gambling purposes as described in that policy.